Your Best Choice for AC, Water Heater, & Furnace Repair in Newton, IA (28)

Customers say: The reviews exhibit a positive sentiment overall, with a majority of customers expressing satisfaction with the services provided by Baxter Comfort Solutions. The positive reviews highlight the quality of the work, promptness, professionalism, and courtesy of the technicians. Customers appreciate the clear explanations of the repair process, the respect for their homes, the competitive pricing, and the excellent customer service. The technicians are described as knowledgeable, friendly, and professional, with a focus on delivering high-quality results. Additionally, customers mention the convenience of same-day service and the savings on furnace filters. The recurring themes in the positive reviews include expertise, speed of work, kindness, high standards of customer service, and expertise. However, there are a few negative reviews, which mainly focus on scheduling issues and communication problems. Customers mention delays in receiving service and difficulty reaching the company. While these negative reviews exist, the overall sentiment remains positive, with a clear majority of satisfied customers.